PERSONAL

Constell & Co

Service Charter

This is our commitment to you:

We are committed to providing you with the highest quality service possible. Our employees are trained to be knowledgeable and courteous in their interactions with you.

We will respond to your inquiries and service requests in a timely manner. We strive to complete all service requests within the specified timeframe.

We will be transparent in our communication with you. We will provide you with clear and concise information about our services, fees, and policies.

We are committed to continuously improving our services. We will seek your feedback and suggestions to improve the quality of our service.

We respect your privacy and will keep your information confidential. We will comply with all applicable laws and regulations governing the collection, use, and disclosure of your personal information.

We will treat you fairly and with respect. We will not discriminate against you based on your race, gender, age, religion, sexual orientation, or any other characteristic protected by law.

We are committed to making our services accessible to all. We will provide practical and reasonable accommodations for individuals living with physical and intellectual disabilities.

If we falter or fail to meet our commitments:
If we falter or fail to meet our commitments, we will take the following steps:

  1. Acknowledge our mistake and apologize for any inconvenience caused.
  2. Take immediate steps to correct the problem.
  3. Provide a reasonable remedy, such as a refund or credit, where applicably appropriate.
  4. Learn from our mistakes and take steps to prevent similar issues in the future.

Feedback and complaints:

We welcome and value your feedback and suggestions on how we can improve our services. If you have a complaint, we will address it promptly and fairly. You can submit your feedback or complaint in writing, by phone, or by email.
Thank you for choosing Constell & Co. Limited. We are committed to providing you with the highest quality service possible.

Experience the Best in Logistics
and Supply Chain Management

Experience the Best in Logistics
and Supply Chain Management

Get in touch with Constell & Co for all your Pharma, Lab, Life Sciences & Medical Equipment needs. Our team of experts is dedicated to finding the best solutions for your specific requirements, from sourcing the right products to logistics and last-mile delivery. Contact us now for a quote and experience hassle-free service that saves you time and money.